FAQ

Frequently Asked Questions:

DON'T HAVE A LOGIN?
FIRST TIME PAYING YOUR BILL?

No problem, if you are new to Argen and need to pay your bill, we offer online bill pay for properties that DO NOT collect your payment on-site.

How to login:

User Names:
Your login is your account number, formatted as: 0000-000000.00 Use all characters including all zeros, hyphen and the period.
(4 numbers, hyphen, 6 numbers, period, 2 numbers)
This account number is located on your paper bill.

Initial Login:
If you have never logged in, your password will initailly be your first name + last name, lower case & no spaces.
Example: Jane Doe = janedoe
If you cannot login, it is possible we have your name spelled wrong. In this case, please use the "reset password" link on the login page. Once logged in you will be prompted to change your password.