Property Water First Aid Kit

At most multifamily properties, the most expensive water emergencies aren't the dramatic ones — they're the slow ones no one noticed because the expert wasn't there. A running toilet over a long weekend. A burst pipe the night before Thanksgiving. An irrigation valve stuck open while staff is at the company picnic.

The Property Water First Aid Kit is built for those exact moments. It walks your team through everything they need to map, document, and rehearse — so when something goes wrong, the response is muscle memory, not a frantic Google search.

What's inside:

• A wall-postable Emergency Contact Cover Sheet for the leasing office, maintenance shop, and clubhouse
• Fillable shut-off mapping templates for the property, building, and unit level
• A clear contact hierarchy with primary and backup vendors
• Step-by-step response checklists for the first 15 minutes, first hour, and first 24 hours
• A 911 trigger guide so staff knows when life safety supersedes everything else
• Resident communication plan and message templates
• Emergency supplies inventory
• A training and drill schedule to keep the plan alive

The kit is fillable, printable, and built to live on the wall of the leasing office and on your team's phones. Print one. Hand it to your maintenance lead. Walk the property. You'll spot gaps you didn't know you had.